Privacy Policy for Total Joint PT

Effective Date: 11/19/2024

Total Joint PT (“we,” “our,” “us”) is committed to protecting the privacy of our users (“you,” “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number, date of birth and other contact details provided by users.
  • Information related to patient care, including medical data and Patient Reported Outcome Measurements (PROMs).

b. Non-Personal Information

  • Log data such as IP address, browser type, operating system, and device information.
  • Cookies and analytics data for website performance and user experience improvements.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To deliver and customize our services, including pre-operative and post-operative educational courses.
  • To communicate with surgeons, nurse navigators, and other authorized personnel.
  • To securely collect and analyze data for identifying efficient treatment pathways and improving patient outcomes.
  • To maintain and enhance the functionality of our website and services.
  • To comply with legal and regulatory requirements, including HIPAA.

3. Information Sharing and Disclosure

We do not sell or rent your personal information. However, we may share information in the following circumstances:

  • With Authorized Healthcare Providers: To facilitate patient care and rehabilitation protocols.
  • With Third-Party Service Providers: For hosting, analytics, or other operational needs, only with strict data protection agreements in place.
  • As Required by Law: To comply with legal obligations or respond to lawful requests.

4. Data Security

We prioritize the security of your information by implementing robust technical and organizational measures, including:

  • Encryption of data at rest and in transit.
  • Regular audits and compliance checks to meet HIPAA standards.
  • Restricted access to sensitive data, limited to authorized personnel.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and gather analytics. You can control cookie settings in your browser preferences.


6. Your Rights and Choices

You have the right to:

  • Access, correct, or update your personal information.
  • Request the deletion of your information, subject to legal or contractual requirements.
  • Opt out of non-essential communications.

To exercise your rights, please contact us at [Insert Contact Information].


7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies.


8. Children’s Privacy

Our services are intended for adults and healthcare professionals. We do not knowingly collect personal information from children under 18.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.


10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: support@totaljointpt.com

By using our website and services, you agree to the terms of this Privacy Policy.

Scroll to Top

Please sign in to access your account…